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CHAPTER 3

HOW TO CLASSIFY FOOD DELIVERY

Although food delivery is not something new, it has been given significant impetus in recent years, generating ample data that is yet to be ordered and classified. The classification method of Sapiens helps us in this task to order and evaluate the available information, allowing us to increase knowledge and understanding. Consequently, we see, for example, that food delivery can be perceived from many different angles, such as from the perspective of the diner, the caterer, the delivery, the offer, the location, the business model, the technology employed … In addition, our classifications pose questions that will be investigated in later chapters (in the case of dark kitchens, aggregators, etc.). To verify the robustness of our knowledge, we then apply this classification criteria to a specific case.